Privacy Policy

Background:

Rhopoint Holdings Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.rhopoint.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested:
  • Checkout process
  • Website account signup
  • Submit enquiry form
  • Future: Cookie policy banner

Document policy coverage

As Rhopoint Holdings is made up from a group of subsidiaries, this policy covers the sites representing those subsidiary companies. These are:

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:
Account
means an account required to access and/or use certain areas and features of Our Site;
Cookie
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
Cookie Law
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2. Information About Us

Rhopoint Holdings

Our Site is owned and operated by Rhopoint Holdings Limited, a limited company, registered in England under company number 05410572. Registered address: Rhopoint House, Unit B Imberhorne Lane, East Grinstead, West Sussex, RH19 1QZ, United Kingdom. VAT number: GB 214 7727 09. Data Protection Officer: Quality Manager. Email address: compliance@rhopoint.com Telephone number: +44 (0) 1342 330470 Postal address: Rhopoint House, Imberhorne Lane, East Grinstead, RH19 1QZ, UK

Rhopoint Components

Our Site is owned and operated by Rhopoint Components Limited, a limited company, registered in England under company number 03329036. Registered address: Rhopoint House, Unit B Imberhorne Lane, East Grinstead, West Sussex, RH19 1QZ UK. VAT number: GB 683 5302 31. Data Protection Officer: Quality Manager. Email address: sales@rhopointcomponents.com Telephone number: +44 (0)1342 330470 Postal address: Rhopoint House, Imberhorne Lane, East Grinstead, RH19 1QZ, UK

Rhopoint Instruments

Our Site is owned and operated by Rhopoint Instruments Limited, a limited company, registered in England under company number 02031879. Registered address: Rhopoint House, Unit B Imberhorne Lane, East Grinstead, West Sussex, RH19 1QZ. VAT number: GB 425 1530 84. Data Protection Officer: Quality Manager. Email address: sales@rhopointinstruments.com Telephone number: +44 (0)1424 739622 Postal address: Rhopoint House, Enviro 21 Park, Queensway Avenue South, Queensway, St. Leonards-on-Sea, East Sussex, TN38 9AG, UK

Rhopoint Sourcing

Our Site is owned and operated by Rhopoint Sourcing Limited, a limited company, registered in England under company number 07160228. Registered address: Rhopoint House, Unit B Imberhorne Lane, East Grinstead, West Sussex, RH19 1QZ. VAT number: GB683530231. Data Protection Officer: Quality Manager. Email address: findit@rhopointsourcing.com Telephone number: +44 (0)1342 330495 Postal address: Rhopoint Sourcing Ltd, Rhopoint House, Imberhorne Lane, East Grinstead, RH19 1QZ, UK

Rhopoint Metrology

Our Site is owned and operated by Rhopoint Metrology Limited, a limited company, registered in England under company number 04070905. Registered address: Rhopoint House, Unit B Imberhorne Lane, East Grinstead, West Sussex, RH19 1QZ. VAT number: GB 747 5378 91. Data Protection Officer: Quality Manager.
Birmingham
Email address: birminghamsales@rhopointmetrology.co.uk Telephone number: +44 (0)121 784 74 98 Postal address: Eurolab House, Unit 10 Valepits Road, Garretts Green Industrial Estate, Birmingham, B33 0TD
Bristol
Email address: bristolsales@rhopointmetrology.co.uk Telephone number: +44 (0)01761 411247 Postal address: Brunel House, 28 Old Mills Industrial Estate, Paulton, BS39 7SU

Rhopoint Americas

Our Site is owned and operated by Rhopoint Americas, a Corporation Independent, registered in Michigan, USA. Registered address: 1000 John R Road, Suite 209, Troy, Michigan, 48083. Data Protection Officer: Quality Manager. Email address: sales@rhopointamericas.com Telephone number: +44 (1)248.850.7171 Postal address: 1000 John R Road, Suite 209, Troy, Michigan, 48083

We are regulated by:

Rhopoint Components  ISO 9001 Rhopoint Instruments  ISO 9001 Rhopoint Sourcing  ISO 9001 Rhopoint Metrology  ISO 17025 / UKAS / ILAC, ISO 9001, ISO 14001

We are members of:

Rhopoint Components  BSI Rhopoint Instruments  British Coatings Federation (BCF), BSI Rhopoint Sourcing  ERAI, BSI Rhopoint Metrology  Made in the Midlands, BSI

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
  1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
  2. The right to access the personal data we hold about you. Part 13 will tell you how to do this.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.
  7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15. It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.

6. What Data Do You Collect and How?

Depending upon your use of Our Site, we may collect and hold some or all of the personal [and non-personal] data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies. We do not collect any ‘special category’ or ‘sensitive’ personal data OR personal data relating to children OR data relating to criminal convictions and/or offences.
Data CollectedHow We Collect the Data
Identity Information including first name, last nameWebsite contact formWebsite checkout process
Contact information including address, country, email address, website, telephone numberWebsite contact formWebsite checkout process
Business information including business name, job title, industry, VAT numberWebsite contact form
Payment information including card number, expiry date, billing addressWebsite checkout process
Profile information including login details, purchase historyWebsite checkout process
Technical information including IP address, browser type and version, operating systemWebsite checkout process

7. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we will use your personal data, and our lawful bases for doing so:
What We DoWhat Data We UseOur Lawful Basis
Registering you on Our Site.First name, Last name, Country, Street address, Town/City, Postcode, Phone, Email addressTo enable us to fulfil your order through our website.
Providing and managing your Account.Email address, PasswordOptionally create an account at checkout by supplying a password.
Providing and managing your access to Our Site.Email address, PasswordOptionally create an account at checkout by supplying a password.
Personalising and tailoring your experience on Our Site.IP Geo dataWebsite redirect per country based on IP address
Supplying our products AND/OR services to you.First name, Last name, Country, Street address, Town/City, Postcode, Phone, Email addressTo enable us to fulfil your enquiry through our website.
Managing payments for our products AND/OR services.First name, Last name, Street address, Town/City, Postcode, Phone, Email, Card number, Expiry date, CVVPayment for order processing
Personalising and tailoring our products AND/ORservices for you.First name, Last name, Street address, Job title, RoleFulfilling product specification requests.
Communicating with you.Name, email, phone number, postal address.Using the appropriate method to most efficiently deliver our products and services to our customers.
Supplying you with information by email AND/OR post that you have opted-in-to (you may opt-out at any time by clicking on the ‘unsubscribe’ link in each email.First name, Last name, Country, Street address, Town/City, Postcode, Email addressProvide relevant information and offers directly related to our products and services.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email OR telephone OR post with information, news, and offers on our products OR services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. Third Parties (including IC Source, Sagepay and Authorize.net) whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties. We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15. If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so. In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

8. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
Type of DataHow Long We Keep It
Identity Information including name, title, date of birth, gender.No fixed period.
Contact information including address, email address, telephone number.No fixed period.
Business information including business name, job title, profession.No fixed period.
Payment information including payment card details, bank account numbers.No fixed period.
Profile information including preferences and interests, username and password, purchase history.No fixed period.
Technical information including IP address, browser type and version, operating system.No fixed period.

9. How and Where Do You Store or Transfer My Personal Data?

We will store or transfer some of your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation. We will store or transfer some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the Data Protection Legislation, GDPR, and/or to equivalent standards by law. We will store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows: We share your data within the group of companies of which we are a part. Where this involves the transfer of personal data outside the EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”. More information on binding corporate rules is available from the European Commission. We share your data with external third parties, as detailed below in Part 10, that are based outside of the EEA. The following safeguard is applied to such transfers: We will only transfer your personal data to third countries whose levels of data protection are deemed ‘adequate’ by the European Commission. More information is available from the European Commission. Where we transfer your data to a third party based in the US, the data may be protected if they are part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar to those in Europe. More information is available from the European Commission. Please contact us using the details below in Part 15 for further information about the particular data protection mechanism[s] used by us when transferring your personal data to a third country. The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
  • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  • Any payment details received via email or over the phone are deleted/shredded after the transaction is completed;
  • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;

10. Do You Share My Personal Data?

We may share your personal data with other companies in our group for legitimate business purposes. This includes our holding company and its subsidiaries. We may sometimes contract with the following third parties to supply certain products OR services.
RecipientActivity Carried OutSectorLocation
ZohoCRMMetrology / InstrumentsEEA
ZohoCRM / order processingAmericasUS
Constant ContactMarketing emailsMetrology, Instruments, Hanatek, AmericasUS
IndysoftCalibrationsMetrologyUS
SageAccountsMetrologyEEA
LakeviewAccounts / order processingInstruments / Components / SourcingEU
MaximizerCRM / QuotationsComponents / SourcingEU
IC SourceEnquiries directly linked through websiteSourcingUS
MailchimpMarketing EmailsComponents / SourcingUS
<>https://www.rhopointcomponents.com/index.php?route=product/manufacturerEnquiry and order fulfilmentComponentsEU / US
SagepayPayment processingInstruments /Metrology / Components / SourcingEU
authorize.netPayment processingAmericasUS
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9. If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9. If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

11. How Can I Control My Personal Data?

  1. In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails OR at the point of providing your details [and by managing your Account[1] ]).
  2. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

12. Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data. You may restrict our use of Cookies. For more information, see Part 14.

13. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

14. How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products AND services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for analytics, site preferences, marketing. For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them. All Cookies used by and on Our Site are used in accordance with current Cookie Law. Before Cookies are placed on your computer or device, you will be shown a <> requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. [You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.][2] Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them. The following first-party Cookies may be placed on your computer or device:

All Sites

Name of CookiePurposeStrictly Necessary
PHPSESSIDPreserves user session state across page requests.yes
wc_cart_hash_#Recognises changes to items in your shopping cart during a session.no
wc_fragments_#Remembers items stored in your shopping cart during a session.no

Rhopoint Metrology (rhopointmetrology.co.uk)

Name of CookiePurposeStrictly Necessary
siqlsdbSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
utsdbRegisters data on visitors’ website-behaviour. This is used for internal analysis and website optimization.no
rhopointmetrology-_siqidCookie to differentiate users logged into our website. Zoho help desk.no
rhopointmetrology-_zldpCookie to differentiate users logged into our website. Zoho help desk.no
rhopointmetrology-_zldtCookie to differentiate users logged into our website. Zoho help desk.no
zabHMBucketUsed for identifying the exact heatmap experiment to be tracked on the web page.no
zabUserIdUsed for identifying individual visitors along with the status of new and returning visitors.no
zabVisitIdUsed for identifying every visit made by the user on the web page.no
zc_consentMarketing – Sales IQno
zc_showMarketing – Sales IQno

Rhopoint Instruments (rhopointinstruments.com)

Name of CookiePurposeStrictly Necessary
_hjidSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
_hjidSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
siqlsdbSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
utsdbRegisters data on visitors’ website-behaviour. This is used for internal analysis and website optimization.no
ZCAMPAIGN_CSRF_TOKENThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.no
_hjIncludedInSampleDetermines if the user’s navigation should be registered in a certain statistical place holder.no
_hjTLDTestChecks to determine if cookies can be loaded on the site, and is removed shortly afterward.no
bounceActionno
rhopointinstrumentsltd-_siqidno
rhopointinstrumentsltd-_zldpno
rhopointinstrumentsltd-_zldtno
catAccCookiesDetermines whether the visitor has accepted the cookie consent box. This ensures that the cookie consentyes
zabHMBucketUsed for identifying the exact heatmap experiment to be tracked on the web page.no
zabUserIdUsed for identifying individual visitors along with the status of new and returning visitors.no
zabVisitIdUsed for identifying every visit made by the user on the web page.no
zc_consentMarketing – Sales IQno
zc_showMarketing – Sales IQno

Rhopoint Components (rhopointcomponents.com)

Name of CookiePurposeStrictly Necessary
displayPreserves users states across page requests.no
languageSaves the user’s preferred language on the website.no
_hjidSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
_hjidSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
_hjTLDTestChecks to determine if cookies can be loaded on the site, and is removed shortly afterward.no
default
jrv

Rhopoint Americas (rhopointamericas.com)

Name of CookiePurposeStrictly Necessary
displayPreserves users states across page requests.no
languageSaves the user’s preferred language on the website.no
_hjidSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
_hjTLDTestChecks to determine if cookies can be loaded on the site, and is removed shortly afterward.no
default
jrv
hjViewportIdSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
siqlsdbSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
utsdbRegisters data on visitors’ website-behaviour. This is used for internal analysis and website optimization.no
_hjIncludedInSampleDetermines if the user’s navigation should be registered in a certain statistical place holder.no
_hjRecordingEnabledThis cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange.no
gclidUsed to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across de vices and marketing channels.no
tk_lrCollects data on visitors’ preferences and behaviour on the website – This information is used make conte nt and advertisement more relevant to the specific visitor.no
tk_orCollects data on visitors’ preferences and behaviour on the website – This information is used make content and advertisement more relevant to the specific visitor.no
tk_r3dCollects data on visitors’ preferences and behaviour on the website – This information is used make conte nt and advertisement more relevant to the specific visitor.no
tk_tcCollects data on visitors’ preferences and behaviour on the website – This information is used make conte nt and advertisement more relevant to the specific visitor.no
zabUserIdno
zabVisitIdno
rhopointamericas-_siqidno
rhopointamericas-_zldpno
rhopointamericas-_zldtno

Hanatek Instruments (hanatekinstruments.com)

Name of CookiePurposeStrictly Necessary
_hjidSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
_hjidSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
hjViewportIdSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
_hjIncludedInSampleDetermines if the user’s navigation should be registered in a certain statistical place holder.no
_hjTLDTestChecks to determine if cookies can be loaded on the site, and is removed shortly afterward.no

Rhopoint Energy (rhopointenergy.com)

Name of CookiePurposeStrictly Necessary
displayPreserves users states across page requests.no
languageSaves the user’s preferred language on the website.no
currencySaves the visitor’s currency preferences.no
_hjidSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
_hjidSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.no
_hjTLDTestno
defaultno
jrvno

Rhopoint Nordic (rhopointnordic.dk / rhopointnordic.se / rhopointnordic.no)

Name of CookiePurposeStrictly Necessary
displayPreserves users states across page requests.no
languageSaves the user’s preferred language on the website.no
currencySaves the visitor’s currency preferences.no
defaultno
and the following third-party Cookies may be placed on your computer or device: All Sites
Name of CookieProviderPurpose
__cfduidprovidesupport.comUsed by the content network, Cloudflare, to identify trusted web traffic.
JSESSIONIDsalesiq.zoho.euforms.zohopublic.comPreserves users states across page requests.
rc::agoogle.comThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
rc::bgoogle.comThis cookie is used to distinguish between humans and bots.
rc::cgoogle.comThis cookie is used to distinguish between humans and bots.

Rhopoint Metrology (rhopointmetrology.co.uk)

Name of CookieProviderPurpose
LS_CSRF_TOKENsalesiq.zoho.euIdentifies the visitor across devices and visits, in order to optimize the chat-box function on the website.
b3e783bb62salesiq.zoho.euCollects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by website owners for promoting events or products.
NIDgoogle.comRegisters a unique ID that identifies a returning user’s device. The ID is used for targeted ads.

Rhopoint Instruments (rhopointinstruments.com)

Name of CookieProviderPurpose
JSESSIONIDmaillist-manage.combox will not be presented again upon re-entry.
LS_CSRF_TOKENsalesiq.zoho.euIdentifies the visitor across devices and visits, in order to optimize the chat-box function on the website.
b3e783bb62salesiq.zoho.euCollects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by website owners for promoting events or products.
5c6dca38dfmarketinghub.zoho.com
5c6dca38dfmh.zoho.com
cmd/0gb3q6w25cbiy1dsvqueh0p260image.providesupport.com
fd6b13af5cmaillist-manage.com

Rhopoint Components (rhopointcomponents.com)

Name of CookieProviderPurpose
PHPSESSIDrhopointinstruments.comPreserves user session state across page requests.
__cfduidfiftyt.comUsed by the content network, Cloudflare, to identify trusted web traffic.
__cfduidzeotap.comUsed by the content network, Cloudflare, to identify trusted web traffic.
gdprid5-sync.comDetermines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry.
abagkn.comThis cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site.
wuiweborama.comContains an visitor ID – This is used to identify the visitor upon re-entry to the website.
oomap.go.affec.tv

Rhopoint Americas (rhopointamericas.com)

Name of CookieProviderPurpose
iamcsraccounts.zoho.comEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the s ecurity of the website and visitor.
zfccnforms.zoho.comforms.zohopublic.comEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the s ecurity of the website and visitor.
LS_CSRF_TOKENsalesiq.zoho.euIdentifies the visitor across devices and visits, in order to optimize the chat-box function on the website.
collectgoogle-analytics.comUsed to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
GPSyoutube.comRegisters a unique ID on mobile devices to enable tracking based on geographical GPS location.
IDEdoubleclick.netUsed by Google DoubleClick to register and report the website user’s actions after viewing or clicking on e of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
test_cookiedoubleclick.netUsed to check if the user’s browser supports cookies.
VISITOR_INFO1_LIVEyoutube.comTries to estimate the users’ bandwidth on pages with integrated YouTube videos.
YSCyoutube.comRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.
yt-remote-cast-installedyoutube.comStores the user’s video player preferences using embedded YouTube video
yt-remote-connected-devicesyoutube.comStores the user’s video player preferences using embedded YouTube video
yt-remote-device-idyoutube.comStores the user’s video player preferences using embedded YouTube video
yt-remote-fast-check-periodyoutube.comStores the user’s video player preferences using embedded YouTube video
yt-remote-session-appyoutube.comStores the user’s video player preferences using embedded YouTube video
yt-remote-session-nameyoutube.comStores the user’s video player preferences using embedded YouTube video
383aeadb58forms.zoho.com
383aeadb58forms.zohopublic.com
663a60c55dsalesiq.zoho.com
e188bc05feaccounts.zoho.com

  Hanatek Instruments (hanatekinstruments.com)

Name of CookieProviderPurpose
cmd/0gb3q6w25cbiy1dsvqueh0p260image.providesupport.com

Rhopoint Energy (rhopointenergy.com)

Name of CookieProviderPurpose
__cfduidfiftyt.comUsed by the content network, Cloudflare, to identify trusted web traffic.
__cfduidzeotap.comUsed by the content network, Cloudflare, to identify trusted web traffic.
gdprid5-sync.comDetermines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry.
abagkn.comThis cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site.
wuiweborama.comContains an visitor ID – This is used to identify the visitor upon re-entry to the website.
crcr.frontend.weborama.fr
mwmwzeom.zeotap.com
oomap.go.affec.tv

Rhopoint Sourcing (rhopointsourcing.com)

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ASP.NET_SessionIdicsource.comPreserves the visitor’s session state across page requests.

Rhopoint Nordic (rhopointnordic.dk / rhopointnordic.se / rhopointnordic.no)

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r/collectdoubleclick.netThis cookie is used to send data to Google Analytics about the visitor’s device and behavior. It tracks the v isitor across devices and marketing channels.

Novatron (novatron.co.uk)

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ads/ga-audiencesgoogle.comUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor ‘s online behaviour across websites.
GPSyoutube.comRegisters a unique ID on mobile devices to enable tracking based on geographical GPS location.
IDEdoubleclick.netUsed by Google DoubleClick to register and report the website user’s actions after viewing or clicking on e of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
test_cookiedoubleclick.netUsed to check if the user’s browser supports cookies.
VISITOR_INFO1_LIVEyoutube.comTries to estimate the users’ bandwidth on pages with integrated YouTube videos.
YSCyoutube.comRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.
yt-remote-cast-installedyoutube.comStores the user’s video player preferences using embedded YouTube video.
yt-remote-connected-devicesyoutube.comStores the user’s video player preferences using embedded YouTube video.
yt-remote-device-idyoutube.comStores the user’s video player preferences using embedded YouTube video.
yt-remote-fast-check-periodyoutube.comStores the user’s video player preferences using embedded YouTube video.
yt-remote-session-appyoutube.comStores the user’s video player preferences using embedded YouTube video.
yt-remote-session-nameyoutube.comStores the user’s video player preferences using embedded YouTube video.
Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products AND services offered through it. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you. The analytics service(s) used by Our Site use(s) the following Cookies:
Name of CookieFirst / Third PartyProviderPurpose
_gathirdrhopoint.comRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
_gatthirdrhopoint.comUsed by Google Analytics to throttle request rate
_gidthirdrhopoint.comRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
collectthirdgoogle-analytics.comUsed to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

15. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Quality Manager: Email address: compliance@rhopoint.com Telephone number: +44 (0) 1342 330470 Postal Address: Rhopoint House, Imberhorne Lane, East Grinstead, RH19 1QZ, UK

16. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on Tuesday, 11 February 2020.
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